All reviews of Colin Davidson
Review about: Club L London
3 dresses
I bought two dresses from Club L London for my daughters prom. She tried them both on briefly but didn't like the colour so we ordered her a other from Club L which she liked. We returned the first two - my wife works in retail so made sure they were in good order and packaged them as best she could. When the dresses arrived they came in small bags within a ... bag so were somewhat crumpled and creased.
A few days later I received a refund for one dress. I was worried that perhaps the company had not realised there were two returned, but I had filled out the paperwork correctly so waited a while longer. Still no refund.
I emailed the company and eventually received a response stating that one of the dresses was in "poor condition".
I was shocked by this so enquired as to what this "poor condition" was - but received no response.
I have since chased the company umpteen times and had no reply.
I took to social media to find that there were a number of other customers complaining about various aspects of this company and their refunds.
I believe that this company has poor practices, acts deceitfully and rips off customers.
I would strongly advise not to buy from them.