All reviews of Nikkid
Review about: Holiday Extras
Airport parking, hôtel ...amp... meals
I booked full package airport parking, hotel ... meal in good faith of their moto, free cancellation for a one time trip to visit family in the US.
On booking I realised that it had gone through without children, family room. Cancelled the next day.
I never received booking confirmation or cancellation, money had not left the account. I check it still hadn’t gone so thought it had just cancelled. On checking my credit card balance I could see it had gone out!
I had to download an app to see booking, was then advised you are issued with a voucher to redeem within 14 days. I’d spent a week sorting out trying to understand, no previous notification of it…why would I think free cancellation was not what it said on the tin!
Anyway…refusing to refund me my £356 so having to go through FCA..fingers crossed!