Wholesale Domestic Reviews
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Shower cubicle 700x700
Cubicle only measured 670 x 670. To small for my shower tray. Rang customer service and they told me by adjusting the frame I could make it ...…… to a max of 690 ? This is still not 700 and we had it at maximum and it only measured 670 x670. He said it was on there site about their sizing, i have checked the page again where i ordered and there is nothing to say this cubicle is not 700x700. My only option is to send it back at my expense, because of the size this is going to cost me a fortune. They miss sold me a cubicle the wrong size it was advertised they should man up take responsibility not give me a load of jargon and make things right and have the cubicle picked up. Not happy and won’t be using them again and won’t be recommending them. Please ring them if you are ordering from their website to make sure you get all the information, i took what they wrote on their site as right and now i have a cubicle to small and no way to return it. It took me months to save up for this……
My life saver and money saver
when i was like dude i am not going to get anything at this price, i land on this site and my life changed!!!
the decor items here are so nice but the better thing is they all are but that expensive and suits my budget
simply try it
Best of luckBathroom sink and toilet unit
Bit of a shaky start but a phone call and a couple of emails later and my order arrived by tuffnells driver Peter, excellent service from both company's,would definitely recommend thankyou
Vanity Unit
I bought a Vanity Unit only to find out the concealed cistern was poorly designed, there was so much condensation that caused a leak in my living room downstairs. I found out they do sell an insulated cistern which is less than £20, now I had to buy the insulated cistern and rip the toilet apart to fit, spend hundreds to get a fixer to replace it, and paint the plasterboard in my living room. I called them and they offered no help at all, I told them it was not right to sell a badly design cistern and also sell a good one at the same time. They should at least advise the customers of the risk of condensation. Since I bought it as a vanity unit, I wasn't given the option to choose the cistern, they sent the bad cistern as part of the unit. Not happy at all, I could have spent £20 extra, but now I am spending up to £500.
bathroom corner cabinet
ordering was ok , price competative ,delivery fairly quick.
cabinet mirror damaged , contacted wholesale domestic and a replacement was arranged.
the replacement cabinet was also damaged.
it has been a nightmare trying to get a resolution, several e mails and No 21 in the que on the telephone rubbushShower,vanity unit ,toilet unit
Very poor customer service. Informed days after ordering that items were out of stock and would take weeks to arrive. Had to contact them for my delivery times , which meant hours in a phone queue as they didn't respond to my emails. On the due date phoned for a time and was told that delivery was full that week , so would have to wait another week. They are cheap , but there is a reason for it . There is no customer care given and their communication is some of the worst I have experienced.
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My life saver and money saver
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